These terms are written in English, and the English version is the binding one. Translations are provided for convenience. If a translation and the English version differ, the English version applies.
1. Who we are
FitTech-AI is provided by SAGUNI LTD, a company registered in England and Wales (company number 16511146), registered office Shelton Street, Covent Garden, London, WC2H 9JQ. These terms apply to app.fittech-ai.com and www.fittech-ai.com. You can contact us at privacy@fittech-ai.com.
2. Who can use FitTech-AI
- You must be 18 or over to create an account or use the app.
- An account is for one person. Keep your sign-in secure and do not share it.
- Give accurate answers about your health, injuries and training, because your plan depends on them.
3. Accounts and approval
New accounts are reviewed before they can use the app. We may refuse, suspend or remove any account at our discretion, including where these terms are not followed. You can delete your account at any time from More, Export, in the app.
4. Not medical advice
- FitTech-AI is a planning tool, not a doctor or physiotherapist. It does not diagnose, treat or replace professional advice, and it does not set calorie or macro targets.
- Speak to a doctor or physiotherapist before you start if you have a medical condition, an injury, pain, are pregnant, or are unsure whether exercise is safe for you.
- Stop and get medical help if you have sharp pain, pain that spreads down an arm or leg, numbness, chest pain, dizziness or anything that worries you. You are responsible for deciding what to do in each session.
5. AI-generated content
Plans, suggestions, coach replies and estimates of food, calories or workouts are produced with AI and can be wrong or incomplete. Nothing is applied to your plan until you review and accept it. Check anything that matters before relying on it.
6. Using the service fairly
Do not misuse FitTech-AI. That includes trying to get around sign-in, approval or usage limits, overloading or scraping the service, reverse engineering it, using it for anything unlawful, or uploading photos or content you do not have the right to share.
7. Your data
Your plans, logs and other content remain yours. You allow us to store and process them only to provide the service. How we handle personal data, including health information, is explained in our Privacy Policy. You can export your data or delete your account at any time.
8. Plans and prices
FitTech-AI has a free plan and two paid plans, Lite and Plus. The free plan includes your first 12-week training programme, with every session, logging, editing your plan by hand and the exercise library. Any week you pause extends your free period by a week. After your free programme, starting a new programme and using the AI features require Lite or Plus.
Whatever plan you are on, you can log any session you do, log food by hand, record steps, complete check-ins, see your history and progress, export your data and delete your account. Anything you have already logged stays yours and stays visible.
Lite costs £4.99 a month and is available as a monthly plan only. It includes starting new programmes and the AI features, with smaller monthly usage allowances than Plus. The option for the AI coaches to use your own plan, food log and goals is part of Plus only.
Plus costs £7.99 a month or £59.99 a year. Prices are shown in pounds sterling and are the total you pay. Lite and Plus are sold to customers in the United Kingdom; the free plan and the free trial are available wherever you are.
The usage allowances for each plan are shown on our pricing page and in the app.
Founding offer. Where offered, your first year of Plus costs £49.99 instead of £59.99. It applies to the annual plan only, once per account, and your subscription renews at the standard annual price unless you cancel. It is not available on Lite. The offer may be withdrawn at any time, which does not affect a subscription already started.
Changing plan. You can move between Lite and Plus at any time through Manage billing. Moving from Lite to Plus takes effect straight away: you pay the difference for the rest of your current billing period, and your subscription then continues as Plus. Moving from Plus to Lite takes effect at the end of the period you have already paid for, and you can cancel that change before then to stay on Plus.
9. Free trial of Plus
New accounts may be offered a 14-day free trial of Plus. No payment card is needed, no payment is taken, and the trial ends by itself. It is available once per account and only during your free programme. When it ends you return to the free plan, with everything you have logged intact.
10. Paying, renewing and receipts
Payments are processed by Stripe. We do not see or store your card details. By subscribing you authorise us to charge the plan price to your payment method at the start of each billing period until you cancel.
Your subscription renews automatically at the end of each period, monthly or yearly as chosen, at the price then applying to your plan. Before you pay we show you the price, the billing period and, where a founding or promotional price applies, the price your subscription renews at. Stripe emails you a receipt for each payment and you can see your invoices at any time through Manage billing.
11. Cancelling
You can cancel at any time through Manage billing in the app. Cancelling stops the next payment; it does not end your subscription immediately. You keep your paid plan until the end of the period you have paid for, and then return to the free plan. We do not refund the unused part of a period except where clause 12 or the law requires it.
If you cannot reach Manage billing, email us and we will cancel it for you.
12. Your right to change your mind
You normally have 14 days to change your mind about a digital service bought online. Because Lite and Plus are available to use straight away, when you subscribe you ask us to start the service immediately and you acknowledge that you lose your right to cancel for a refund once it has started. We tell you this at the point of purchase and keep a record of your agreement.
Where the 14-day right does apply and you have not started using your paid plan, tell us within 14 days and we will refund you in full.
13. Refunds
Outside clause 12, we do not generally refund payments already made. We will refund you where we are required to by law, where a payment was taken in error, and where a fault on our side left your paid plan unusable for a significant part of a billing period. Contact us and we will look at it. Refunds go back to the payment method used.
14. If a payment fails
If a renewal payment fails, your paid features stay on for 7 days while the payment is retried, and we will ask you to update your payment details. If it has not succeeded by the end of that period, your account returns to the free plan. Nothing you have logged is deleted.
15. Price changes
We may change the price of Lite or Plus. If the price of your subscription changes we will tell you at least 30 days before it takes effect, and you can cancel before then if you do not want to continue. A change never applies to a period you have already paid for.
16. Changing or withdrawing the service
We may add, change or remove features. If we make a change that removes a significant part of what your paid plan provides, or if we stop offering it, we will tell you and refund the unused part of any period you have paid for. You can always export your data and delete your account.
17. Suspension and misuse
We may suspend or end a subscription where an account is used in breach of these terms, for example by sharing one account between several people or by attempting to bypass the usage allowances. Where we end a paid subscription for that reason we will refund the unused part of the current period unless the breach caused us loss.
18. Deleting your account
Deleting your account cancels any active subscription immediately and deletes your data as described in the Privacy Policy. We do not refund the remainder of a period you have paid for, and cancelling through Manage billing before deleting keeps your access to the end of that period.
19. Availability
We work to keep FitTech-AI running and your data safe, but we cannot promise it will always be available or free of errors. We may change, pause or stop parts of the service, and we will try to give notice of significant changes.
20. Our responsibility to you
- Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law, and nothing affects your legal rights as a consumer.
- Otherwise we are not responsible for loss that was not foreseeable, for loss caused by using the service against its safety guidance, or for business losses, since FitTech-AI is for personal use.
21. Changes to these terms
We may update these terms. We will change the date at the top, and tell you in the app or by email before a significant change takes effect. If you do not agree, you can stop using FitTech-AI and delete your account.
22. Law and disputes
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live elsewhere in the UK or in another country, you keep any mandatory consumer protections of where you live and may be able to bring a claim in your local courts. Please contact us first so we can try to resolve any problem.
SAGUNI LTD, registered in England and Wales, company number 16511146. Registered office: Shelton Street, Covent Garden, London, WC2H 9JQ. ICO registration ZB939964.
© 2026 FitTech-AI.